1. Delivery Coverage

TOKYO BLUSH provides nationwide delivery across Bangladesh through trusted courier partners.

2. Delivery Time

Delivery time may be slightly longer during holidays, festivals, or due to courier delays.

3. Order Processing

• Orders are usually processed within 24 hours after confirmation.
• Once the order is shipped, customers may receive updates regarding delivery status.

4. Delivery Charges

Delivery charges may vary depending on location and courier service.

The exact delivery charge will be confirmed during order placement.

5. Cash on Delivery (COD)

TOKYO BLUSH offers Cash on Delivery (COD) service in most areas of Bangladesh.

Customers are requested to prepare the exact amount at the time of delivery.

6. Order Verification

For security reasons, our team may contact customers to confirm the order before shipping.

Orders that cannot be verified may be canceled.

7. Failed Delivery

Delivery may fail if:

• The address or phone number is incorrect
• The customer is unavailable during delivery
• The customer refuses to receive the order

In such cases, re-delivery may require additional delivery charges.

8. Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos of the item and invoice.

Our support team will assist with replacement or solution.